Returns & Exchanges

At Millets, we want you to be fully satisfied with your outdoor gear, so we offer an easy 28-day return policy for most items in their original condition. Whether you shopped online or in-store, we provide multiple convenient ways to send your products back for a refund.

Return Process

• 1.
  Register Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

• 3.
  Choose a Delivery Method

  Select from our range of drop-off options, including local Post Office branches or designated courier collection points.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5 to 7 working days.